Job Description
Join the Social Security Administration as a Federal Administrative Specialist in Indianapolis, IN. This entry-level position offers unparalleled benefits, career advancement opportunities, and the chance to serve American citizens directly. We provide comprehensive training and a supportive work environment for motivated professionals seeking to start a meaningful federal career.
Responsibilities
- Process and verify citizen applications for Social Security benefits using federal guidelines
- Assist walk-in clients with inquiries regarding retirement, disability, and survivor benefits
- Maintain accurate digital records in secure federal databases
- Collaborate with cross-functional teams to resolve complex benefit cases
- Prepare correspondence and reports for internal and external stakeholders
- Participate in ongoing compliance training for federal regulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with data entry experience
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Basic understanding of federal benefit programs