Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is urgently seeking part-time Federal Administrative Specialists to support critical operations remotely from Memphis, TN. Enjoy competitive pay, comprehensive benefits including a pension plan, and flexible work arrangements. Make a meaningful impact while advancing your career in federal service.
Responsibilities
- Process and manage veteran benefit applications with precision and confidentiality
- Provide exceptional customer service to veterans and their families via phone and email
- Maintain accurate digital records using federal databases and documentation systems
- Collaborate with cross-functional teams to resolve complex cases
- Ensure compliance with federal regulations and VA policies
- Assist with special projects and reporting initiatives
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data entry accuracy
- Ability to work independently with minimal supervision
- Experience with federal systems or healthcare records preferred
- Excellent communication and problem-solving skills