Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Indianapolis! We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This full-time Administrative Specialist role offers comprehensive benefits, training opportunities, and a clear path for advancement within federal service. Join a dedicated team committed to excellence and public service in a dynamic work environment.
Responsibilities
- Process veteran benefit claims using federal databases and documentation protocols
- Coordinate administrative workflows including scheduling, correspondence, and records management
- Assist veterans and their families with benefit inquiries through phone and in-person channels
- Prepare official reports and maintain compliance with federal record-keeping standards
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support outreach initiatives for veteran community engagement programs
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; associate's degree preferred
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Excellent communication and customer service abilities
- Ability to pass federal background investigation
- Willingness to complete mandatory federal training programs