Job Description
Join the Social Security Administration's Chicago regional office as a Federal Administrative Specialist and make a direct impact on millions of Americans' lives. This prestigious role offers competitive benefits, career advancement opportunities, and the chance to serve in a mission-driven environment. You'll be part of a dedicated team ensuring accurate processing of critical federal programs while enjoying Chicago's vibrant culture and professional growth.
Responsibilities
- Process and verify complex federal benefit applications with 99% accuracy
- Manage confidential case files and maintain compliance with HIPAA/FERPA regulations
- Coordinate with internal departments and external agencies to resolve client inquiries
- Generate detailed reports using Microsoft Office Suite and agency-specific systems
- Support outreach initiatives for underserved communities in the Chicago area
- Train new staff on administrative procedures and documentation standards
Qualifications
- U.S. citizenship and successful background clearance
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- 3+ years of administrative experience with federal/state/local government
- Proficiency in Microsoft Office (Word, Excel, Outlook) and database management
- Ability to obtain and maintain a government security clearance
- Exceptional attention to detail and problem-solving skills