Job Description
Join our mission to serve America's heroes as a Federal Administrative Specialist in the heart of New York City. This critical role supports veteran care initiatives through efficient office operations, ensuring compliance with federal regulations while delivering exceptional service to our stakeholders. You'll work in a dynamic environment at the VA Manhattan Campus, collaborating with dedicated professionals to streamline administrative processes and enhance veteran support services.
Responsibilities
- Manage and maintain confidential veteran records in compliance with HIPAA and federal data protection standards
- Coordinate complex scheduling for multi-stakeholder meetings including veteran service coordinators and agency leadership
- Process administrative requests for veteran benefits and healthcare services with 99% accuracy
- Develop and implement office procedures to optimize workflow efficiency and reduce processing time
- Serve as primary liaison between veterans and federal agencies, ensuring timely resolution of inquiries
- Prepare official correspondence, reports, and statistical analyses for senior leadership review
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 3 years of administrative experience in federal/government settings
- Proficiency in federal procurement systems (e.g., GSA Advantage) and VA-specific software
- Advanced knowledge of FOIA, Privacy Act, and other federal regulations
- Exceptional written and verbal communication skills with diverse stakeholder groups
- Valid U.S. citizenship and ability to obtain federal security clearance
- Proven experience with Microsoft Office Suite and document management systems