Job Description
Join the U.S. Department of Veterans Affairs in Fresno as a Federal Administrative Specialist and make a meaningful impact on veterans' lives. This pivotal role supports critical healthcare operations through expert administrative coordination, data management, and stakeholder communication. Enjoy competitive federal benefits, career advancement opportunities, and a mission-driven environment. Our Fresno facility prioritizes professional growth and work-life balance while serving our nation's heroes.
Responsibilities
- Coordinate administrative workflows across medical departments, ensuring seamless documentation and compliance with federal regulations
- Manage veteran appointment systems, optimizing scheduling efficiency and patient access to healthcare services
- Prepare official correspondence, reports, and briefings using advanced Microsoft Office Suite and federal databases
- Serve as primary liaison between clinical staff, veterans, and external partners, resolving inquiries with diplomacy and accuracy
- Maintain confidential records in accordance with HIPAA and VA security protocols
- Analyze operational data to identify process improvements and implement corrective actions
- Train staff on administrative procedures and new federal compliance requirements
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 3 years federal administrative experience with GS-5/GS-6 level responsibilities
- Proficiency in VA-specific systems (VistA, CPRS) and Microsoft Office Suite
- Expertise in federal records management (FEMA, NARA standards)
- Strong analytical skills with demonstrated experience in process improvement
- Exceptional written and verbal communication abilities
- Ability to obtain and maintain a government security clearance
- Certification in Federal Administrative Procedures (preferred)