Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs Mesa office as a Federal Administrative Specialist. This pivotal role supports critical veteran services through streamlined operations and exceptional customer service. Enjoy competitive benefits, career advancement opportunities, and the honor of serving those who served our nation.
Responsibilities
- Manage confidential veteran records and documentation with strict adherence to federal compliance standards
- Coordinate daily office operations including scheduling, correspondence, and procurement processes
- Provide frontline customer support to veterans and their families via phone, email, and in-person inquiries
- Prepare and submit official reports, forms, and correspondence using federal formatting protocols
- Collaborate with cross-functional teams to ensure seamless service delivery and program implementation
- Maintain digital and physical filing systems with meticulous attention to detail and security protocols
Qualifications
- Minimum 2 years of administrative experience in a federal, state, or regulated environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and federal database systems
- Ability to obtain and maintain a government security clearance
- Exceptional organizational skills with demonstrated attention to detail and accuracy
- Strong written and verbal communication skills with professional demeanor
- Knowledge of federal regulations (FAR, DFARS) and veteran service programs preferred
- Associate's degree in Business Administration or related field required