Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Milwaukee! We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This full-time administrative specialist role offers competitive benefits, career advancement opportunities, and the chance to make a meaningful impact. No prior federal experience required – we provide comprehensive training and mentorship to help you succeed in a dynamic government environment.
Responsibilities
- Process and manage veteran benefit applications with precision and compliance
- Coordinate with multiple federal agencies to resolve veteran inquiries
- Maintain accurate electronic records using VA systems (e.g., VBA)
- Support veterans through direct communication and case management
- Assist with administrative tasks including scheduling, filing, and correspondence
- Participate in cross-functional projects supporting VA initiatives
- Adhere to federal regulations and privacy standards (HIPAA, FERPA)
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- U.S. citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to pass federal background check
- Excellent written and verbal communication skills
- Customer service experience (veteran experience a plus)
- Ability to work in a fast-paced government environment