Job Description
Join the prestigious U.S. Department of Veterans Affairs as a Federal Administrative Specialist in Cleveland, OH! Enjoy weekly paychecks, comprehensive benefits, and the stability of federal employment. This full-time position offers competitive compensation, paid time off, health insurance, and retirement benefits. Work in a mission-driven environment supporting our nation's heroes while advancing your career in public service.
Responsibilities
- Manage daily office operations including scheduling, correspondence, and record-keeping
- Process veteran benefit applications with 100% accuracy and timeliness
- Coordinate with multiple federal agencies to ensure seamless service delivery
- Utilize federal IT systems (VA-VISN, EHR) for data entry and reporting
- Conduct quality assurance reviews to maintain compliance with federal regulations
- Provide exceptional customer service to veterans and their families
- Assist with special projects and event coordination
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience in a federal or regulated environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a government security clearance
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Associate's degree or equivalent combination of education/experience
- Experience with federal documentation standards (VA, HIPAA)