Job Description
Join our mission-critical team supporting America's veterans! The U.S. Department of Veterans Affairs seeks a detail-oriented Federal Administrative Specialist to deliver essential services remotely from Long Beach, CA. Enjoy competitive federal benefits, weekly pay, and the opportunity to make a tangible impact on veteran lives while maintaining work-life balance through our flexible remote program. This role is ideal for professionals seeking stable, mission-driven employment with immediate opportunities for career advancement.
Responsibilities
- Process veteran benefit applications and claims with 99% accuracy within strict federal deadlines
- Manage confidential case files and maintain compliance with VA regulations (38 CFR)
- Coordinate multi-agency communications with VA medical centers, state agencies, and veteran service organizations
- Analyze statistical data to generate weekly performance reports for leadership review
- Implement new digital filing systems to improve document retrieval efficiency
- Train junior staff on federal compliance protocols and customer service standards
- Respond to 50+ veteran inquiries daily via VA's secure messaging portal
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Minimum 2 years administrative experience in regulated environments
- Proficiency in VA-specific systems (VBMS, VBA) or equivalent case management software
- Active security clearance (or ability to obtain within 90 days)
- Bachelor's degree in Public Administration or related field preferred
- Expert knowledge of federal documentation standards (e.g., 21st Century IDEA Act)
- Ability to pass background investigation and credit check
- Experience with remote work protocols and secure data handling