Job Description
Join the U.S. Department of Veterans Affairs and enjoy exceptional benefits including health insurance, retirement plans, and daily pay options. We're seeking a dedicated Federal Administrative Specialist in Philadelphia to support critical veteran services. This role offers stability, growth opportunities, and the chance to make a real impact. Enjoy competitive pay, flexible schedules, and comprehensive benefits package. Apply today to start your rewarding career in public service!
Responsibilities
- Manage veteran case files and ensure compliance with federal regulations
- Process benefit applications with 99% accuracy within strict deadlines
- Coordinate with VA medical and legal teams to resolve complex cases
- Utilize VA-specific software systems for documentation and reporting
- Provide exceptional customer service to veterans and their families
- Assist in training new administrative staff on federal protocols
- Conduct regular audits to maintain data integrity and security
Qualifications
- U.S. citizenship and ability to pass federal background check
- Minimum 3 years administrative experience in government or regulated industry
- Proficiency in Microsoft Office Suite and VA systems (e.g., VISTA)
- Strong understanding of veteran benefits programs (VA, TRICARE, etc.)
- Ability to handle sensitive information with discretion and professionalism
- Excellent written and verbal communication skills
- Associates degree or higher in Public Administration or related field