Job Description
Join the Social Security Administration as an entry-level Administrative Specialist and make a direct impact on Texans' lives. This federal role offers comprehensive benefits, career advancement opportunities, and the chance to serve your community. No prior experience required – we provide full training and mentorship. Enjoy competitive pay, federal retirement plans, health insurance, and paid leave. Work in a collaborative environment supporting SSA's mission of delivering critical benefits to millions of Americans.
Responsibilities
- Process and verify benefit applications using federal systems
- Assist citizens via phone, email, and in-person inquiries
- Maintain accurate records in federal databases
- Support administrative tasks including scheduling and correspondence
- Collaborate with cross-functional teams to resolve benefit issues
- Adhere to strict federal privacy and security protocols
- Participate in ongoing training programs
Qualifications
- US citizenship required
- High school diploma or GED equivalent
- Basic computer proficiency (MS Office Suite)
- Strong communication and customer service skills
- Ability to pass federal background check
- Detail-oriented with accuracy in data entry
- Commitment to federal service ethics