Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Philadelphia! We're seeking motivated individuals with no prior experience to join our administrative team. This is your gateway to public service with competitive benefits, career advancement opportunities, and the chance to make a meaningful impact on veterans' lives.
As an Administrative Specialist, you'll receive comprehensive on-the-job training and mentorship from seasoned federal professionals. Our Philadelphia facility offers a collaborative, mission-driven environment where your contributions are valued. Enjoy stability, generous leave packages, and opportunities for professional development through the Federal Career Internship Program.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Manage digital filing systems and maintain confidential records
- Respond to inquiries via phone, email, and in-person with professionalism
- Support departmental operations through scheduling and coordination
- Assist with data entry and basic report generation
- Collaborate with cross-functional teams on special projects
- Adhere to federal regulations and privacy protocols (HIPAA/FERPA)
Qualifications
- High school diploma or equivalent (GED accepted)
- U.S. citizenship and ability to pass federal background check
- Basic computer literacy including Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to learn new systems quickly with minimal supervision
- Excellent communication skills (written and verbal)
- Commitment to serving veterans with empathy and respect