Job Description
Join a mission-driven federal agency and build a stable career with competitive benefits, job security, and growth opportunities. We're seeking motivated entry-level professionals to support our critical operations in San Diego. Enjoy comprehensive health coverage, retirement plans, and paid time off while serving our nation's heroes.
Responsibilities
- Process and maintain veteran benefit documentation with 100% accuracy
- Provide exceptional customer service to veterans and their families via phone and in-person
- Manage electronic records systems and ensure compliance with federal regulations
- Collaborate with cross-functional teams on special projects and process improvements
- Support administrative functions including scheduling, correspondence, and data entry
- Participate in ongoing training to develop specialized skills
Qualifications
- Associate's degree or higher in Business/Public Administration or related field
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle confidential information with discretion
- Basic knowledge of federal record-keeping procedures