Job Description
Join our mission to serve America's heroes! The Department of Veterans Affairs Oakland Regional Office has an immediate opening for a Federal Administrative Specialist. This critical role supports our veteran community through essential case management and operational excellence. Start immediately in a dynamic federal environment with competitive benefits and career growth opportunities.
We seek a detail-oriented professional with federal experience to maintain critical records, coordinate veteran benefits, and ensure compliance with VA regulations. Perfect for candidates ready to make an immediate impact while advancing their public service career.
Responsibilities
- Process and adjudicate veteran benefit claims with 100% accuracy
- Maintain secure electronic and physical records in compliance with federal protocols
- Coordinate with VA medical centers and community partners for veteran support
- Respond to veteran inquiries within 24 hours via phone, email, and in-person
- Prepare comprehensive case reports for senior leadership review
- Support outreach initiatives for underserved veteran populations
- Utilize VA systems (VBMS, VBA) for case tracking and documentation
Qualifications
- Minimum 2 years federal administrative experience
- Active Secret security clearance (or ability to obtain within 30 days)
- Proficient in Microsoft Office Suite and VA-specific software
- Bachelor's degree in Public Administration or related field
- Knowledge of 38 CFR regulations and veteran benefits
- Excellent written and verbal communication skills
- Ability to manage competing priorities in fast-paced environment
- U.S. citizenship required