Job Description
Join a prestigious federal agency and secure your future with a stable career offering exceptional benefits and job security. We're seeking a dedicated Administrative Specialist for our weekend remote team in Austin. Enjoy flexible weekend hours while supporting critical veteran services from the comfort of your home. This full-time position includes comprehensive health benefits, retirement plans, and paid leave.
As a federal employee, you'll contribute to meaningful public service while maintaining work-life balance. Our Austin team values professionalism, integrity, and community impact. This remote role requires reliable internet and a quiet workspace.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Coordinate with regional offices to ensure timely service delivery
- Manage confidential records in compliance with federal regulations
- Respond to inquiries via phone and secure digital channels
- Generate monthly performance reports for leadership review
- Train on federal systems and security protocols
- Participate in weekend rotational coverage as needed
Qualifications
- US citizenship and ability to pass federal background check
- Associate's degree or equivalent experience (Bachelor's preferred)
- 2+ years in administrative or customer service roles
- Proficiency with Microsoft Office Suite and cloud platforms
- Experience handling sensitive data with HIPAA/FERPA compliance
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Willingness to work Saturdays and Sundays