Job Description
Join a prestigious federal agency and build a stable career with the Department of Veterans Affairs in Raleigh, NC. We're seeking a dedicated Administrative Specialist for our weekend shift to support critical veteran services. Enjoy competitive benefits, job security, and a rewarding mission serving those who served our nation. This full-time position offers consistent weekend hours (Saturday/Sunday) with weekdays off, providing an ideal work-life balance. Apply now to become part of our mission-driven team.
Responsibilities
- Process and maintain veteran benefit applications with precision and confidentiality
- Manage electronic health records and administrative databases in compliance with federal regulations
- Coordinate with medical staff and veteran families to resolve service-related inquiries
- Prepare detailed reports for leadership on veteran service metrics and trends
- Ensure compliance with HIPAA and VA privacy protocols in all communications
- Support facility operations during weekend hours, including visitor management
- Train on and utilize VA-specific software systems for case management
Qualifications
- Minimum 2 years of administrative experience in a federal or regulated environment
- Proficiency in Microsoft Office Suite and database management systems
- Ability to obtain and maintain a government security clearance
- Strong written and verbal communication skills with diverse stakeholders
- Experience working with veterans, military families, or healthcare settings preferred
- Ability to work independently during weekend shifts with minimal supervision
- Knowledge of VA benefits programs or federal healthcare systems a plus
- High school diploma required; associate's degree preferred