Job Description
Join the prestigious Social Security Administration as a Federal Administrative Specialist in Oakland, CA. Enjoy unparalleled job security, comprehensive benefits, and competitive pay while serving our nation's seniors and disabled citizens. This weekend shift position (Saturday/Sunday 8:00 AM - 4:30 PM) offers perfect work-life balance with weekday availability for personal pursuits. As a federal employee, you'll receive exceptional health insurance, retirement plans, and paid time off while making a tangible impact in your community.
We're seeking dedicated professionals to process critical benefit applications, maintain accurate records, and provide exceptional citizen support. Our modern Oakland facility features state-of-the-art technology and a supportive team environment. No weekend overtime required – enjoy your weekdays while building a stable 30+ year career with the federal government.
Responsibilities
- Process Social Security benefit applications with 99% accuracy
- Manage confidential citizen data using federal systems (e.g., SSA-MSR)
- Respond to in-person and telephonic inquiries regarding benefits
- Prepare detailed case documentation for federal compliance
- Collaborate with cross-functional teams on benefit eligibility reviews
- Conduct periodic audits to ensure data integrity
- Train weekend shift team members on SSA procedures
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain federal background clearance
- Strong attention to detail with data handling experience
- Excellent communication skills in English and Spanish preferred
- Ability to work independently in a weekend shift environment
- Basic knowledge of federal privacy regulations (HIPAA/FERPA)