Job Description
Join our federal team as an Administrative Specialist supporting veterans' services in Philadelphia. Enjoy the stability of federal employment with weekly pay, competitive benefits, and a mission-driven environment. This role offers direct impact on veteran care while providing career advancement opportunities within the U.S. government.
Responsibilities
- Process veteran benefit claims with 99% accuracy
- Manage confidential medical records under HIPAA compliance
- Coordinate multi-agency veteran outreach events
- Utilize VA systems (VBMS, VBA) for data management
- Respond to veteran inquiries within 24-hour SLA
- Prepare congressional correspondence and reports
- Maintain compliance with federal regulations (VA Handbook 5007)
Qualifications
- U.S. citizenship required
- Minimum 2 years federal administrative experience
- Proficiency in VA-specific software systems
- Active security clearance or ability to obtain
- Bachelor's degree in Public Administration or related field
- Knowledge of veterans' benefits programs
- Exceptional written communication skills
- Experience with FOIA and Privacy Act protocols