Job Description
Join the Social Security Administration's dedicated team in Minneapolis as a Federal Benefits Specialist. This remote-eligible full-time position offers the opportunity to serve our nation's most vulnerable populations while enjoying competitive federal benefits and career growth opportunities. You'll be part of a mission-driven organization that directly impacts citizens' lives through critical social service programs.
We're seeking compassionate professionals with strong analytical skills to process complex benefit applications, conduct eligibility determinations, and provide exceptional client support. This role combines remote flexibility with occasional in-person collaboration at our state-of-the-art Minneapolis facility.
Responsibilities
- Process and adjudicate federal benefit applications with 99% accuracy
- Conduct thorough eligibility assessments for Social Security and Supplemental Security Income programs
- Provide expert guidance to applicants via phone, email, and virtual consultations
- Maintain detailed case documentation in federal compliance systems
- Collaborate with cross-functional teams to resolve complex benefit issues
- Stay current with evolving federal regulations and policy updates
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 3 years experience in federal benefits or social services
- Advanced proficiency in case management systems (e.g., MAXIS, SSA-831)
- Strong analytical skills with attention to regulatory compliance
- Excellent written and verbal communication abilities
- Ability to obtain and maintain federal security clearance
- Experience with remote work protocols and digital collaboration tools