Job Description
Are you seeking a stable career with the security and benefits of working for the federal government? US Federal Services is hiring dedicated Federal Benefits Specialists in Oklahoma City, OK. We pride ourselves on offering competitive pay and the unique advantage of daily pay.
In this role, you will play a crucial part in assisting citizens with their federal claims and benefits. We are looking for individuals who value integrity, precision, and public service. Join a team that prioritizes your financial well-being with weekly payouts and a supportive work culture.
Why Join Us?
- Stability: Work for a reputable federal contractor ensuring long-term job security.
- Daily Pay: Get paid for your hard work every day, not just once a month.
- Professional Growth: Opportunities for advancement within the government sector.
Responsibilities
- Review and process incoming federal benefit applications with high accuracy and speed.
- Conduct detailed research to verify claim information and resolve discrepancies.
- Provide exceptional customer service by answering inquiries via phone, email, and in-person.
- Maintain strict confidentiality and compliance with federal privacy regulations (FAR/DFARS).
- Document all interactions and case resolutions in our secure database systems.
- Collaborate with team leads to optimize workflow and meet daily production targets.
Qualifications
- High School Diploma or GED is required; Associate’s degree preferred.
- Previous experience in customer service, administrative support, or government processing is highly desirable.
- Must be able to pass a standard background check and drug screening.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Excellent written and verbal communication skills.