Job Description
Join the Veterans Affairs Administration in Indianapolis as a Federal Claims Processor in an immediate hire capacity. This critical role directly impacts veterans' benefits through timely and accurate claims processing. You'll work in a fast-paced federal environment supporting our mission to serve those who served our nation.
Position offers accelerated onboarding and competitive federal benefits package. Ideal candidates thrive in detail-oriented roles with immediate impact. No prior federal experience required – comprehensive training provided.
Responsibilities
- Process and adjudicate veterans' disability claims with 95% accuracy
- Review medical documentation and service records for eligibility determination
- Communicate claim status updates to veterans and their representatives
- Maintain confidential case files in compliance with federal regulations
- Collaborate with medical and legal teams to resolve complex cases
- Meet daily productivity benchmarks while maintaining quality standards
- Utilize Veterans Benefits Management System (VBMS) for case management
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; college degree preferred
- Minimum 2 years administrative or claims processing experience
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to pass federal background investigation
- Strong attention to detail with error rates below 5%
- Ability to handle sensitive information with discretion
- Basic knowledge of veterans' benefits programs preferred