Job Description
Join the Social Security Administration's Los Angeles office as a Federal Claims Representative and make a direct impact on citizens' lives. This full-time position offers competitive pay, comprehensive benefits, and the opportunity to serve your community while advancing your career in federal service. Enjoy weekly paychecks and a stable, rewarding career path with opportunities for advancement.
Why Join Us? Weekly pay, federal benefits package (health/dental/vision), retirement plans, paid time off, and professional development. Work in a supportive environment dedicated to public service excellence.
Responsibilities
- Process and adjudicate Social Security disability claims with accuracy and timeliness
- Conduct interviews with claimants to gather medical and vocational information
- Analyze complex medical evidence and vocational factors to determine eligibility
- Prepare clear, well-reasoned decisions explaining benefit determinations
- Provide exceptional customer service to claimants and stakeholders
- Collaborate with medical consultants and legal advisors on complex cases
- Maintain detailed case documentation in federal systems
Qualifications
- Bachelor's degree or equivalent combination of education/experience
- 1+ years customer service experience in a regulated environment
- Strong analytical and decision-making skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with confidentiality
- Proficiency in case management software and MS Office Suite
- U.S. citizenship and ability to pass federal background check
- Spanish language proficiency strongly preferred for LA market