Job Description
Join the Social Security Administration in New York City as a Federal Claims Representative and make a direct impact on Americans' lives. This full-time position offers unparalleled job security, comprehensive benefits, and the opportunity to serve the public while advancing your career in federal service. Work in a dynamic environment where your expertise will help process critical claims and deliver vital benefits to deserving citizens across the nation.
Responsibilities
- Review and adjudicate complex Social Security claims with precision and compliance
- Conduct thorough interviews to gather and verify applicant information
- Analyze medical documentation to determine eligibility for federal benefits
- Explain program requirements and appeal processes to claimants
- Maintain accurate case documentation in federal systems
- Collaborate with medical and legal professionals to resolve complex cases
- Ensure all actions adhere to federal regulations and privacy laws
Qualifications
- U.S. citizenship required
- Bachelor's degree or equivalent experience in social services
- Proficiency in federal claims processing systems (e.g., MSSICS)
- Strong analytical skills for interpreting complex medical/legal documentation
- Excellent communication abilities for sensitive client interactions
- Ability to handle confidential information with utmost discretion
- Knowledge of federal disability and retirement programs
- Minimum 2 years relevant experience in benefits administration