Job Description
Join the Social Security Administration and build a stable career serving America's seniors and disabled citizens. We offer immediate full-time positions with comprehensive benefits, retirement plans, and job security unmatched in the private sector. Our Cleveland office provides a supportive environment where your work directly impacts community welfare. Enjoy competitive pay, paid leave, health insurance, and professional development opportunities while contributing to a mission-driven organization.
Responsibilities
- Process and adjudicate Social Security claims with accuracy and efficiency
- Conduct interviews and gather supporting documentation from claimants
- Explain complex benefits regulations to applicants and stakeholders
- Maintain detailed case records and ensure compliance with federal policies
- Collaborate with medical and vocational experts for disability determinations
- Respond to inquiries from claimants, attorneys, and advocacy groups
- Participate in ongoing training to stay updated on program changes
Qualifications
- U.S. citizenship required
- Bachelor's degree or 3 years of relevant experience
- Strong analytical and decision-making abilities
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Proficiency in case management software and MS Office
- Pass background investigation and security clearance
- Preference for candidates with customer service or benefits administration experience