Job Description
Join our prestigious federal agency in San Jose and enjoy exceptional benefits including health insurance, retirement plans, paid leave, and student loan forgiveness. We're urgently hiring dedicated professionals to serve the community while building a stable career. This role offers competitive pay, flexible work arrangements, and unparalleled job security in a supportive environment.
Responsibilities
- Process and adjudicate Social Security claims with accuracy and efficiency
- Provide expert guidance to claimants regarding eligibility requirements
- Conduct thorough investigations and document case details
- Collaborate with legal teams on complex cases requiring review
- Maintain strict confidentiality and compliance with federal regulations
- Utilize specialized software for case management and reporting
- Participate in continuous training on policy updates
Qualifications
- Bachelor's degree or equivalent combination of education/experience
- Minimum 2 years customer service or administrative experience
- Proficiency in Microsoft Office Suite and case management systems
- Strong analytical skills and attention to detail
- Ability to handle sensitive information with discretion
- U.S. citizenship and ability to pass federal background check
- Experience in public service or government preferred