Job Description
Urgently Hiring: Federal Weekend Shift Jobs in Detroit, MI (Remote)
Are you seeking a stable career in the public sector with the flexibility of a remote work environment? Public Sector Talent Solutions is currently seeking dedicated Federal/State/Local professionals to join our team in a critical Weekend Shift role. Work from the comfort of your home in Detroit, MI, while contributing to vital government operations.
We are looking for detail-oriented individuals who can handle high-volume caseloads with accuracy and professionalism.
Responsibilities
- Process and review incoming federal and local government claims with high accuracy.
- Ensure all documentation complies with federal regulations and agency protocols.
- Communicate complex policy details and claim status updates to claimants via phone and secure email.
- Manage weekend high-volume caseloads efficiently using case management software.
- Collaborate with federal agency representatives to resolve discrepancies and process payments.
- Maintain strict confidentiality and data security standards at all times.
Qualifications
- US Citizenship and ability to obtain required federal security clearance.
- Proven experience in remote customer service or government operations (1+ years preferred).
- Must be available to work weekends (Friday through Sunday) on a rotational schedule.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and federal case management tools.
- Strong attention to detail and adherence to compliance standards.
- High school diploma or GED required; Associate’s degree in Business, Public Administration, or related field is a plus.