Job Description
Join the Social Security Administration as a Federal Clerk Specialist in Baltimore, MD. This part-time opportunity allows you to serve the community while developing valuable administrative skills in a mission-driven federal environment. Enjoy flexible hours, comprehensive benefits, and the prestige of public service.
The SSA is committed to fostering an inclusive workplace where every employee can thrive. We offer competitive compensation, professional development opportunities, and a supportive team culture dedicated to delivering critical services to American citizens.
Responsibilities
- Process and verify Social Security applications with precision and confidentiality
- Assist beneficiaries with inquiries via phone, email, and in-person interactions
- Maintain accurate electronic records using SSA's proprietary systems
- Prepare correspondence and documentation in accordance with federal guidelines
- Collaborate with cross-functional teams to resolve complex cases
- Support outreach initiatives to expand service accessibility
- Adhere to strict HIPAA and privacy compliance protocols
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year administrative experience
- Proficiency in Microsoft Office Suite and data entry
- Exceptional communication and customer service skills
- Ability to handle sensitive information with discretion
- Basic knowledge of federal regulations (FISMA, FOIA)
- Flexibility to work 20-25 hours/week (weekend availability a plus)