Job Description
Join our mission to deliver critical services to Americans nationwide! The Social Security Administration seeks motivated entry-level professionals to support vital operations in our Portland regional office. This full-time position offers competitive federal benefits, structured career growth, and the opportunity to serve your community. No prior federal experience required—training provided!
Responsibilities
- Process and verify Social Security claims using federal guidelines
- Assist beneficiaries with inquiries via phone, email, and in-person
- Maintain accurate electronic records in SSA systems
- Support administrative tasks including document scanning and filing
- Collaborate with cross-functional teams on case resolution
- Adhere to strict confidentiality and data security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- US citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to pass federal background check
- Excellent communication and customer service abilities