Job Description
Are you looking for a stable, rewarding career in government service without the need for prior experience? Apex Federal Services is seeking dedicated individuals to join our team as Federal Customer Service Representatives in Memphis, Tennessee. We provide the training and support you need to succeed in a federal environment.
As a member of our team, you will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment for all federal agencies we support. We value integrity, service, and excellence, and we are looking for individuals ready to grow their careers.
Why Join Us?
- Stability: Work with a stable, growing government contractor.
- Benefits: Comprehensive health, dental, and vision insurance.
- Growth: Clear pathways for internal promotion.
- Training: On-the-job training provided for all new hires.
Responsibilities
- Greet and assist visitors, vendors, and employees in a professional manner.
- Answer incoming phone calls and route them to the appropriate personnel promptly.
- Perform data entry tasks to maintain accurate records and databases.
- Sort and distribute incoming mail and packages efficiently.
- Assist with administrative tasks such as filing, photocopying, and scanning documents.
- Maintain a clean and organized reception area.
- Support federal staff with various ad-hoc administrative projects.
Qualifications
- High school diploma or equivalent (GED).
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Proficiency with basic computer applications (Microsoft Office Suite).
- Ability to pass a background check and drug screening (standard for federal contracts).
- Willingness to undergo on-the-job training.
- Must be a U.S. Citizen.