Job Description
Launch your stable federal career with the U.S. Department of Veterans Affairs in Albuquerque, NM. We're seeking motivated entry-level professionals to join our mission of serving America's heroes. This position offers comprehensive benefits, career advancement opportunities, and the security of federal employment. No prior federal experience required – we provide full training and mentorship to help you thrive in a supportive environment.
Responsibilities
- Process and maintain veteran benefit records using VA-specific software systems
- Provide administrative support to veteran service officers and healthcare teams
- Coordinate correspondence, scheduling, and documentation for departmental operations
- Assist in data entry, quality assurance, and compliance reporting
- Respond to veteran inquiries via phone, email, and in-person channels
- Collaborate with cross-functional teams to ensure service delivery excellence
- Participate in continuous process improvement initiatives
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a federal security clearance
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to work in a fast-paced, mission-driven environment
- Basic knowledge of veteran services preferred but not required