Job Description
Join the Nation's Largest Employer and secure your future with a stable career in the Federal Sector. We are currently seeking dedicated individuals to join our weekend operations team in Charlotte, North Carolina.
As a federal employee, you will enjoy exceptional work-life balance with our structured weekend shift schedule, while receiving comprehensive benefits including the Federal Employees Retirement System (FERS) Pension Plan, health insurance, and generous paid time off.
Why Apply?
- Pension Plan: Guaranteed retirement income upon completion of service.
- Job Security: Stability and long-term career growth within the government.
- Weekend Shift: Enjoy your weekdays free with competitive weekend premiums.
Take the next step in your career and serve the community today.
Responsibilities
- Process and review incoming federal applications and documents with high accuracy.
- Ensure strict compliance with federal regulations and agency policies.
- Assist in maintaining secure filing systems and digital records for sensitive data.
- Communicate effectively with applicants, veterans, and internal stakeholders via phone and email.
- Perform data entry tasks using modern government case management software.
- Collaborate with team leads to improve workflow efficiency during peak weekend periods.
- Maintain a professional and confidential environment at all times.
Qualifications
- Must be a U.S. Citizen and eligible for a Federal Background Investigation.
- High school diploma or GED equivalent required.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong typing skills (minimum 40 WPM) with high attention to detail.
- Ability to work a flexible weekend schedule (Saturday and/or Sunday).
- Excellent written and verbal communication skills.
- Experience in administrative support or customer service is preferred.