Job Description
Join the federal workforce in Atlanta with unparalleled benefits and daily pay options! The U.S. Department of Veterans Affairs offers a unique opportunity to serve those who served our nation while enjoying premium health coverage, retirement plans, and flexible scheduling. With our innovative daily pay program, access your earnings immediately after each shift—no more waiting for bi-weekly checks. This is your chance to build a stable, rewarding career while making a tangible difference in veterans' lives. Our Atlanta facility provides a collaborative environment with cutting-edge resources and professional growth opportunities.
Responsibilities
- Provide exceptional customer service to veterans and their families regarding benefit inquiries and applications
- Process and maintain accurate documentation in compliance with federal regulations and VA policies
- Utilize specialized VA software systems for data entry, reporting, and case management
- Collaborate with multidisciplinary teams to resolve complex benefit eligibility issues
- Participate in continuous training to stay updated on VA programs and procedural changes
- Support outreach initiatives to connect veterans with available resources and services
Qualifications
- U.S. citizenship and ability to obtain federal security clearance
- High school diploma or equivalent; bachelor's degree preferred for advanced roles
- Minimum 2 years customer service or administrative experience
- Proficiency in Microsoft Office Suite and data management systems
- Ability to handle sensitive information with discretion and professionalism
- Strong problem-solving skills and attention to detail
- Pass pre-employment background check and drug screening