Job Description
We are currently seeking a highly motivated and detail-oriented Federal Night Shift Specialist to join our dedicated team in Miami, FL. This is a unique opportunity to serve the nation within a secure federal environment. You will play a pivotal role in the processing and administration of pension plans and benefits for veterans and federal employees.
Our organization offers a competitive Pension Plan and comprehensive benefits package, ensuring long-term financial stability for our workforce. If you are looking for a stable career with a government-backed retirement system, this is the role for you.
Why Join Us?
- Secure Federal Government Position with job stability.
- Comprehensive Pension Plan and retirement benefits.
- Night Shift Premium Pay available.
- Health, Dental, and Vision Insurance.
- Generous Paid Time Off and Holidays.
Responsibilities
- Process and review pension benefit claims and applications with high accuracy during night shift hours.
- Verify documentation and ensure compliance with federal regulations and internal policies.
- Respond to inquiries from federal employees and retirees regarding pension eligibility and status.
- Maintain strict confidentiality and security protocols for sensitive federal records.
- Collaborate with the day shift team to ensure seamless handover of ongoing cases and urgent tasks.
- Utilize federal case management software to update case status and track processing metrics.
Qualifications
- Must be a U.S. Citizen and eligible for federal security clearance.
- High school diploma or GED required; Associate’s degree or higher preferred.
- Previous experience in administrative support, customer service, or benefits administration is highly desirable.
- Ability to work independently and efficiently during night shift hours (typically 10:00 PM - 6:00 AM).
- Strong attention to detail and the ability to detect errors in data entry.
- Proficiency in Microsoft Office Suite and federal case management systems.