Job Description
We are seeking a detail-oriented and mission-driven Federal Operations Specialist to join our high-performing team in Columbus. This is a fantastic opportunity for individuals looking for stability and growth within the federal sector with the added benefit of a premium weekend shift schedule.
In this role, you will serve as a critical point of contact for federal constituents, ensuring the seamless processing of applications, data management, and compliance adherence. You will work within a secure, modern environment that prioritizes employee development and work-life balance. If you have a strong work ethic and are looking for a role that makes a tangible impact on the community, we want to hear from you.
Why Join Us?
- Competitive Compensation: Earn a premium for weekend work with a salary range of $24.00 - $32.00/hr.
- Comprehensive Benefits: Health, dental, vision, and 401(k) matching.
- Professional Growth: Clear pathways for advancement within the federal contracting sector.
- Modern Environment: Work in a state-of-the-art facility in the heart of Columbus.
Responsibilities
- Process and review federal applications and documentation with a high degree of accuracy and speed.
- Manage sensitive data entry and database maintenance for federal agency requirements.
- Provide exceptional customer service and resolve constituent inquiries via phone, email, and in-person.
- Ensure strict adherence to federal compliance standards, security protocols, and agency regulations.
- Collaborate with cross-functional teams to streamline operational workflows and improve service delivery.
- Conduct regular audits of records to identify discrepancies and ensure data integrity.
Qualifications
- United States Citizenship is required for this federal position.
- High school diploma or GED equivalent; Associate’s or Bachelor’s degree preferred.
- Minimum of 2 years of experience in administrative operations, customer service, or data processing.
- Proven ability to work independently and maintain high productivity during weekend shifts.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with database management systems.
- Ability to pass a background check and security clearance investigation.