Job Description
Build a stable career with the federal government through this part-time opportunity at the U.S. Department of Veterans Affairs. We're seeking detail-oriented professionals to support veteran services in Philadelphia, PA. This position offers federal benefits, flexible scheduling, and career advancement potential. Similar roles are also available in New York, NY. Join our mission to serve those who served our nation.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Manage electronic records using VA systems (VBA, VBMS)
- Coordinate with stakeholders across federal agencies
- Provide exceptional customer service to veterans and families
- Assist with compliance audits and reporting requirements
- Support outreach initiatives for veteran community engagement
- Maintain strict confidentiality of sensitive veteran data
Qualifications
- U.S. citizenship (mandatory)
- High school diploma or equivalent (college preferred)
- 2+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite
- Ability to pass federal background check
- Strong attention to detail and organizational skills
- Experience with federal databases preferred
- Flexibility for hybrid work arrangements