Job Description
Join our mission to serve America's heroes as a Federal Part-Time Administrative Specialist at the U.S. Department of Veterans Affairs in Baltimore, MD. We're urgently hiring dedicated individuals to support critical veteran services with flexible hours and unparalleled job stability. Enjoy comprehensive benefits including health insurance, retirement plans, and paid leave while making a tangible difference in veterans' lives.
This position offers a unique opportunity to build a stable career in federal service without requiring full-time commitment. Ideal for students, parents, or professionals seeking work-life balance. Our Baltimore office provides a collaborative, mission-driven environment with competitive compensation and growth potential.
Responsibilities
- Process and maintain veteran benefit applications with 100% accuracy
- Provide exceptional customer service via phone, email, and in-person inquiries
- Manage confidential records and documentation in compliance with federal regulations
- Coordinate with internal departments to resolve veteran service issues
- Assist with data entry, report generation, and administrative tasks
- Support outreach initiatives to connect veterans with available resources
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (associate's degree preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite and data management systems
- Ability to handle sensitive information with discretion and integrity
- Strong written and verbal communication skills
- Ability to work 20-25 hours per week with flexible scheduling