Job Description
Join the Social Security Administration as a Part-Time Administrative Specialist in Columbus, Ohio. We're seeking a dedicated professional to support our mission of delivering critical benefits to Americans. This role offers flexible hours and eligibility for our federal pension plan – a rare opportunity in part-time positions.
You'll be part of a mission-driven team handling sensitive citizen data, processing benefit applications, and maintaining strict compliance protocols. This is your chance to serve the public while enjoying work-life balance and comprehensive federal benefits.
Perfect for students, career-changers, or those seeking supplemental income with purpose. Apply now to become part of America's essential public service infrastructure.
Responsibilities
- Process and verify Social Security benefit applications with 99% accuracy
- Manage confidential citizen records and maintain strict data security protocols
- Respond to public inquiries via phone, email, and in-person channels
- Assist with data entry and document management using federal systems
- Collaborate with cross-functional teams to resolve complex cases
- Participate in quarterly compliance training and policy updates
Qualifications
- U.S. citizenship and ability to pass federal background check
- High school diploma or equivalent; college degree preferred
- 2+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite and database systems
- Exceptional attention to detail and confidentiality standards
- Ability to work 20-25 hours/week with flexible scheduling
- Strong communication skills and conflict resolution abilities