Job Description
Join the Social Security Administration as a part-time Clerk and contribute to vital federal services in Raleigh, NC. This role offers flexible hours while supporting our mission to deliver critical benefits to Americans. Enjoy competitive pay, comprehensive benefits eligibility, and a professional environment dedicated to public service. Perfect for students, career changers, or those seeking work-life balance in government.
Responsibilities
- Process and verify citizen benefit applications with 99% accuracy
- Manage confidential client files and digital records using SSA systems
- Respond to inquiries via phone, email, and in-person with professionalism
- Assist with data entry, scanning, and document management workflows
- Collaborate with cross-functional teams on case resolution
- Maintain strict compliance with federal privacy regulations
Qualifications
- US citizenship required
- High school diploma or equivalent (college preferred)
- 1+ years administrative/clerical experience
- Proficiency in Microsoft Office Suite and database systems
- Exceptional attention to detail and organizational skills
- Ability to pass federal background investigation
- Strong written and verbal communication abilities