Job Description
Join our mission to serve the public as a Federal Part-Time Clerk in El Paso, TX. Enjoy exceptional benefits including health insurance, retirement plans, and paid leave while contributing to critical government services. This flexible role offers stability, growth opportunities, and the pride of public service.
Our El Paso office values diversity and is committed to supporting our community. As a part-time team member, you'll work 20-25 hours per week with a predictable schedule that accommodates other commitments.
Responsibilities
- Process Social Security applications and claims with accuracy
- Assist clients with inquiries via phone, email, and in-person
- Maintain confidential records and documentation
- Collaborate with federal team members on case reviews
- Utilize government databases for information verification
- Support outreach programs for vulnerable populations
- Adhere to federal compliance and security protocols
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Proficiency in Microsoft Office Suite
- Ability to pass federal background check
- Basic knowledge of federal programs (SSDI/SSI)
- Bilingual English/Spanish required
- Experience with case management systems