Job Description
Join a mission-driven team at the Louisville VA Medical Center! We're urgently seeking part-time federal clerks to support our veteran community. Enjoy competitive hourly pay, flexible scheduling, and enrollment in the Federal Employees Retirement System (FERS) pension plan. This is an exceptional opportunity to serve while building retirement security in a stable government role.
Position includes full federal benefits package (prorated for part-time), paid training, and a supportive work environment. No prior federal experience required – we provide comprehensive onboarding.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Manage electronic filing systems and maintain confidential records
- Provide courteous assistance to veterans and their families via phone/in-person
- Coordinate with healthcare teams to ensure seamless service delivery
- Adhere to strict HIPAA and federal compliance protocols
- Support monthly reporting and data accuracy initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to pass federal background check and drug screening
- Customer service experience in healthcare or government setting
- U.S. citizenship required
- Ability to work 20-25 hours/week (flexible scheduling available)