Job Description
Join the Social Security Administration and make a difference in your community! We're seeking a dedicated part-time professional to deliver critical services with excellent federal benefits. Enjoy comprehensive health coverage, retirement plans, and paid time off while serving Tucson residents. This mission-driven role offers flexible scheduling and career growth opportunities in a supportive environment.
Work with a team committed to public service and operational excellence. You'll gain valuable experience in federal systems while contributing to programs that impact millions of Americans. Perfect for students, career changers, or those seeking work-life balance.
Responsibilities
- Process Social Security benefit applications and eligibility determinations
- Provide accurate information to clients via phone, email, and in-person
- Maintain confidential records in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex cases
- Utilize specialized software for case management and documentation
- Conduct quality reviews to ensure accuracy and compliance
- Participate in continuous training on policy updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or administrative experience
- Strong written and verbal communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to pass federal background investigation
- U.S. citizenship required
- Experience with data entry and record-keeping
- Knowledge of federal benefits systems (desirable)