Job Description
Join the U.S. Department of Veterans Affairs as a Remote Federal Specialist in Kansas City, MO. Enjoy exceptional benefits, flexible scheduling, and the opportunity to serve our nation's heroes. This part-time role offers competitive compensation, comprehensive health coverage, and retirement plans—all while working remotely from the comfort of your home.
As a federal employee, you'll gain access to professional development programs, paid time off, and a supportive team environment. We're seeking motivated individuals to contribute to vital veteran services while maintaining a healthy work-life balance.
Responsibilities
- Process veteran benefit applications with precision and compliance to federal regulations
- Provide remote customer support via phone, email, and secure portals
- Maintain accurate documentation in federal case management systems
- Collaborate with cross-functional teams on veteran service initiatives
- Conduct quality reviews to ensure regulatory adherence
- Participate in quarterly training on policy updates and procedures
Qualifications
- U.S. citizenship required
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office Suite and remote communication tools
- Ability to pass federal background investigation
- Strong attention to detail and documentation skills
- Experience working with confidential information
- Ability to work independently with minimal supervision