Job Description
Are you looking for a stable and rewarding career in the public sector? We are seeking a dedicated **Federal Pension Specialist** to join our growing team. In this entry-level position, you will support federal employees with their retirement planning, pension calculations, and benefits administration, all while enjoying the flexibility of working remotely from your home in Memphis, TN. This is an excellent opportunity for recent graduates or career changers to enter the finance and government sector with full training provided.
Responsibilities
- Assist federal employees with inquiries regarding pension benefits, retirement eligibility, and calculations.
- Process retirement applications and update beneficiary information with high accuracy.
- Conduct research on federal retirement plans, compliance regulations, and policy updates.
- Maintain detailed and confidential records of client interactions and account data.
- Collaborate with the HR department to ensure smooth benefits administration and dispute resolution.
- Provide exceptional customer service to federal workers via phone, email, and secure portals.
Qualifications
- High School Diploma or GED required; Associate’s degree in Finance, Accounting, or Human Resources preferred.
- Strong attention to detail and the ability to maintain data integrity.
- Proficiency in Microsoft Office Suite, including advanced Excel skills.
- Excellent verbal and written communication skills.
- Ability to work independently in a remote work environment.
- Basic understanding of federal government procedures is a plus.