Job Description
Are you looking for a stable career in the public sector? Join our team as a Government Pension Plan Associate and make a real difference in the lives of Ohio residents.
We are currently seeking a motivated Entry-Level Pension Specialist to support our award-winning retirement administration team. This is a fantastic opportunity for individuals seeking a long-term government career with no prior experience required—we provide comprehensive training.
In this role, you will serve as the first point of contact for members regarding their pension plans, ensuring accuracy and compliance with state and federal regulations. If you have a strong attention to detail and a desire to serve the community, apply today!
Responsibilities
- Member Support: Assist current and retired public employees with inquiries regarding pension eligibility, benefit calculations, and plan options.
- Data Integrity: Maintain accurate and up-to-date records in our secure pension database, ensuring all financial data is processed correctly.
- Policy Research: Stay current on changes in Ohio state government regulations and federal pension laws to ensure compliance.
- Administrative Tasks: Prepare and process pension contribution statements, forms, and correspondence efficiently.
- Team Collaboration: Work closely with the HR and Finance departments to resolve complex benefit discrepancies.
- Process Improvement: Identify areas where our pension administration workflow can be streamlined for better member experience.
Qualifications
- Education: High school diploma or GED required; Bachelor's degree in Finance, Accounting, or Public Administration is a plus.
- Experience: No prior experience required. We value potential and work ethic over tenure.
- Skills: Basic proficiency with Microsoft Office Suite (Excel, Word) and ability to learn proprietary pension software quickly.
- Attributes: Strong customer service orientation, exceptional attention to detail, and the ability to handle sensitive financial information with absolute confidentiality.
- Clearance: Must be willing to pass a standard background check and drug screening.