Job Description
Are you seeking a stable career with a comprehensive Pension Plan and the flexibility of a Weekend Shift?
We are urgently hiring dedicated Federal Pension Specialists to join our dynamic team in New Orleans, LA. In this pivotal role, you will support the administration of federal benefits, ensuring that retirees and beneficiaries receive accurate and timely pension disbursements.
Join a premier government-backed organization committed to financial security and public service excellence. We offer a collaborative environment, professional growth opportunities, and a generous benefits package.
Responsibilities
- Process and review federal pension applications, claims, and benefit requests with high accuracy and attention to detail.
- Verify beneficiary information and update pension records within the federal database systems.
- Handle incoming inquiries regarding pension status, eligibility requirements, and payment schedules during weekend shifts.
- Collaborate with the HR and Finance departments to resolve discrepancies in payroll and pension calculations.
- Ensure strict compliance with federal regulations, privacy laws (e.g., FERPA), and internal data security protocols.
- Assist in the preparation of reports regarding pension statistics and processing metrics.
Qualifications
- High School Diploma or GED required; Associate’s degree in Business Administration, Finance, or a related field is preferred.
- Previous experience in customer service, administrative support, or federal government processing is a strong advantage.
- Strong attention to detail and the ability to work with sensitive financial and personal data.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule.
- Proficient in Microsoft Office Suite and comfortable navigating data entry systems.