Job Description
Are you seeking stable federal employment with a flexible schedule? Federal Operations Center is currently hiring dedicated professionals for our Fort Worth, TX facility to support critical government records management and customer service operations on the weekend shift. Join a team where your work directly impacts federal efficiency and citizen services.
We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. If you are detail-oriented and ready to serve the public sector, we want to hear from you.
Responsibilities
- Manage and process incoming federal documentation with strict adherence to security protocols and confidentiality standards.
- Perform data entry and verification for government records to ensure 100% accuracy and compliance.
- Assist federal stakeholders via phone and email during weekend operations, resolving inquiries regarding benefits and records.
- Maintain and organize physical and digital archives in accordance with federal archival regulations.
- Collaborate with the weekday team to ensure seamless handover of ongoing projects.
- Adhere to all federal guidelines and agency policies regarding privacy and data protection.
Qualifications
- Must be a U.S. Citizen and eligible for a Public Trust Clearance (or ability to obtain one).
- High school diploma or GED required; Associate’s degree or military service preferred.
- Minimum of 2 years of experience in administrative support, records management, or customer service.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and government-specific databases.
- Strong typing speed (minimum 45 WPM) and exceptional attention to detail.
- Ability to work independently and manage time effectively during the weekend shift.