Job Description
Join our elite federal team in Albuquerque and make a direct impact on veteran services through weekend shifts. This position offers unique opportunities for career growth while maintaining work-life balance. Enjoy competitive federal benefits, including health insurance and retirement plans, in a mission-driven environment.
Responsibilities
- Process veteran benefits claims with 99% accuracy during weekend operations
- Coordinate with federal agencies to resolve complex eligibility cases
- Maintain secure documentation in compliance with federal regulations
- Provide exceptional customer service to veterans and their families
- Collaborate with cross-functional teams on weekend initiatives
- Support disaster response readiness during weekend rotations
- Train new personnel on weekend shift protocols
Qualifications
- U.S. citizenship required
- Minimum 2 years federal government experience
- GS-7 level pay scale certification
- Ability to work Saturdays and Sundays with rotating holidays
- Proficiency in VA benefits systems (VBMS, VBA)
- Active security clearance (or ability to obtain)
- Bachelor's degree in Public Administration or related field
- Valid New Mexico driver's license