Job Description
Join the ranks of public service with a stable federal career offering unmatched job security and comprehensive benefits. This weekend shift position in Memphis, TN, provides an opportunity to serve veterans while enjoying a predictable work-life balance with no weekday commitments. As a federal employee, you'll access competitive pay, health insurance, retirement plans, and paid time off. The Department of Veterans Affairs is committed to fostering a diverse, inclusive workplace where your contributions directly impact our nation's heroes.
This role is perfect for those seeking career stability without sacrificing personal time. You'll work alongside dedicated professionals in a supportive environment focused on mission-driven excellence. Enjoy Memphis's vibrant culture while advancing your career in one of America's most respected government agencies.
Responsibilities
- Process veteran benefit applications with precision and confidentiality
- Manage weekend patient scheduling and medical record coordination
- Respond to veteran inquiries via phone, email, and secure messaging portals
- Maintain compliance with federal regulations and VA policies
- Collaborate with weekday teams to ensure seamless service continuity
- Conduct data entry and documentation using federal systems
- Participate in mandatory weekend training and certification programs
Qualifications
- U.S. citizenship required
- Minimum of 2 years customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to work independently during weekend shifts (Sat-Sun)
- Valid state driver's license and reliable transportation
- Pass federal background check and drug screening
- Associate's degree or equivalent combination of education/experience
- Experience with federal IT systems preferred (e.g., VISTA, CHAMPVA)