Job Description
Join our elite federal team in Minneapolis and serve America's heroes with a weekend shift position offering unmatched benefits and career growth. We're seeking dedicated professionals to provide critical support services during weekend hours, ensuring continuity of care for our nation's veterans. Enjoy federal employee perks including comprehensive health insurance, retirement plans, paid leave, and tuition assistance. This role offers stability, purpose, and the opportunity to make a tangible difference in our community.
Responsibilities
- Deliver exceptional customer service to veterans and their families during weekend operational hours
- Coordinate patient scheduling, documentation, and administrative tasks in compliance with federal regulations
- Collaborate with interdisciplinary teams to ensure seamless care delivery across weekend shifts
- Process sensitive veteran records and healthcare data using secure federal systems
- Respond to emergency inquiries and triage critical situations during off-peak hours
- Maintain strict adherence to HIPAA and VA privacy protocols
- Participate in weekend staff training and quality improvement initiatives
Qualifications
- U.S. citizenship required
- Minimum of 2 years customer service or healthcare administration experience
- Proficiency with electronic health records (EHR) systems and Microsoft Office Suite
- Ability to work independently and make critical decisions during weekend shifts
- Valid state driver's license with clean driving record (if transportation required)
- Pass federal background investigation and pre-employment physical
- Experience working with military or veteran populations preferred
- Ability to lift up to 25 lbs occasionally and stand for prolonged periods